Our policy regarding data security and protection in compliance with GDPR that came into effect 25th May 2018. This is our assurance to you our customer that we treat data security very seriously and can confirm all information we hold on your company is held securely.
Last updated 03/12/2020
General Data Protection Regulation (GDPR)
Information we hold
- COMPANY NAME
- CONTACT NAME
- JOB TITLE
- CONTACT NUMBER
- EMAIL ADDRESS
- EORI Number
- Company Vat number
- Deferment number if applicable
Where we hold this information
This information is held on our servers. Only personnel employed by PBS International Freight Ltd have access to this server and therefore your information. The server is password protected.
We have monitored firewall protection, ransomware and up-to-date antivirus software.
Hard copy files and documents are held in our filing system in our secure office/warehouse The office is only accessible by authorised personnel and is locked, alarmed and secure when the office is shut.
How your information will be used
The information we hold enables us to provide a service to you. This service will be cargo Import and Export, customs clearance and often a delivery service. We will at times need to share your information with our partners (also GDPR compliant).
We use the information to perform the task required and identify your account and invoice you or allocate payments.
We may at times need to contact you regarding a current shipment or job.
As we offer many various logistic services, PBS international Freight Ltd would like to inform you of our services and any new solutions we may offer as well as providing you with up to date information of new regulations and requirements that may come into place
PBS International Freight Ltd DOES NOT store or hold any Credit or Debit card details for any of our customers.
From time to time PBS International Freight Ltd will send marketing material relevant to your company’s requirements via email. Our promotional emails all contain an easy “opt out/unsubscribe” facility should you no longer wish to receive them in the future. All promotional emails are sent via a GDPR compliant e-mail marketing solution.
This Privacy Notice explains how we use recordings of phone calls. When a call is recorded we collect:
- a recording of the conversation
- your phone number
All calls are recorded for training and monitoring purposes.
PBS International Freight Ltd will investigate and report any personal data breach within 72 hours
You are entitled to request a copy of all personal data we hold for you and request amendments or removal of all or any of that information. If you should require this, please email us on firstname.lastname@example.org or you can call us on 01293551140.
You also have rights to complain to the regulator for the Data Protection you can contact them on:
ICO helpline: 0303 123 1113
Information Commissioner’s Office
If you would not like to receive the above information you can unsubscribe at any time by emailing us at email@example.com